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HolyLight Español

HolyLight account and data deletion

This is an English translation of the original Spanish text.

Last updated: October 17, 2026

At HolyLight you can delete your account and your personal data at any time. This page explains how to do it and what happens to your information.

  1. Open HolyLight and sign in.
  2. Go to Me → Settings → Account.
  3. Tap Delete my account and confirm.

Before deleting it, you can download a copy of your data from Me → Settings → Account → Export my data.

Option 2: By email

Send an email to servicioalcliente@novaltura.com:

  • Subject: Eliminación de datos HolyLight.
  • In the body, indicate the email you used to create your account. If you created it with Google, Apple, or Facebook, indicate which one.
  • To protect your account, we may ask you to confirm your identity.

If you signed in with Facebook

You can also remove HolyLight's access from Facebook, under Settings and privacy → Settings → Apps and websites. This only disconnects the application from Facebook; to delete your data in HolyLight, use option 1 or 2.

What data is deleted

  • Your account and your profile data: name, email, usage profile, language, and tradition.
  • Your content: notes, highlights, bookmarks, reading plans, prayer journal, devotionals, studies, lessons, and sermons.
  • Your conversations with the artificial intelligence assistant.
  • The link with your Google, Apple, or Facebook sign-in.

Time frames and exceptions

  • Deletion is completed within a maximum of 30 days. Backup copies are deleted within that same period.
  • We will keep only what the law requires us to keep, such as the billing records of purchases, and anonymous security records that do not identify you.
  • Deleting your account does not cancel subscriptions paid through Apple or Google. Cancel them from your Apple or Google account settings to avoid new charges.
  • Deletion is permanent: we will not be able to recover your content afterward.

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